Please read the following carefully before your first consultation

Elizabeth Sanchez offers one to one dietetic Consultations under the trademark ‘Green Health Dietetics’.  The date and time of Consultations will be chosen by yourself.

Consultations

Initial Consultations last for approximately 60 minutes and follow-up Consultations for approximately 45 minutes.  They are conducted via Google Meet or in person at my garden office in South Croydon, depending on client preference.

After booking you will be asked to complete a health assessment form, including symptom assessment, as well as a 7-day food and symptom diary.  Please send this at least 24 hours before the Consultation or as soon as possible after this time.

You are responsible for your own belongings and vehicle that you bring to the Consultation venue if in person.  I cannot be held liable for any loss, damage, theft or destruction of any of your belongings or vehicle. 

If you cause any loss or liability to the Consultation venue you must reimburse me in full for any associated costs and expenses (including professional fees) arising out of your actions or inactions while at the venue. 

Unfortunately, if you arrive late for your Consultation, I will not be able to continue past the scheduled end time due to the scheduling of other clients (and I will not be obliged to provide any refund to you).  

Cancellations / changes

• If you do not attend your Consultation or if you cancel your Consultation appointment with less than 48 hours’ notice will be charged at the full consultation fee.
• You can change or cancel your Consultation up to 48 hours before without incurring a fee.
• For cancellations made before 48 hours only 50% of the fee is refundable.
• If you arrive late you will still be charged for your full Consultation time, and the Consultation will run till the end of the scheduled time. Sessions cannot be extended due to late arrivals.

In between appointments

For 1:1 Consultations, two email enquiries following each Consultation are included in the Consultation fee; the purpose of these is to clarify points, or advice, not for further assessment or advice.

Subsequent advice requests via email will require a further Consultation. Payment of which is required in advance.

E-mail is the preferred method of communication but is never 100% secure, by agreeing to these terms and conditions you agree to receive all communication via the e-mail address you provide me with.

Payment

All payments must be made via Credit Card / Debit Card (Stripe) at the time of booking.

Refunds

Refund requests cannot be honoured. If your condition has not improved after the consultations, this warrants further investigation and subsequent appointments can be arranged.

If during the assessment it is discovered that you would benefit from seeing a different therapist, healthcare professional or medical doctor, you will be informed and where appropriate and if you have consented details of other health care professionals may be forwarded on to you.

Liability

Any changes you make following my advice, you do so at your own risk. Elizabeth Sanchez / Green Health Dietetics assumes no responsibility, either directly nor indirectly for damage, health problems or inconvenience caused by the use or misuse of information provided by myself or my website.  You are responsible for any consequences resulting from misstatements.

Consent

By booking your Consultation you are consenting to receive advice.

At the time of booking you will have the option to join the Green Health Dietetics weekly email newsletter.

If you no longer wish to hear from Elizabeth Sanchez / Green Health Dietetics, please contact lizzie@greenhealthdietetics.com to unsubscribe from communications, confirming your name and address and stating that you wish to unsubscribe from all communications.

Data Storage and Protection

I am bound by my professional standards to be part of clinical supervision groups. By working with me you agree that I may disclose any issues which arise out of the appointments with my clinical supervisor and/or supervision group confidentially. I agree only to disclose such issues on a general basis and without disclosing your name or any other identifiable information. 

I keep notes of our sessions in order to refer back to you in instances when this may be useful. These notes are stored securely and treated confidentially according to General Data Protection Regulations and the Data Protection Act 1988.

From time-to-time, positive outcomes from our sessions may be referenced anonymously in order to promote the Green Health Dietetics brand. Clients will not be able to identify themselves or others from this information.  If you wish for your data to be excluded please let me know prior to the consultation. 

I am bound by the Code of Ethics of The British Dietetic Association (BDA) and Health & Care Professions Council (HCPC). A copy of the Code of Ethics may be viewed at https://www.bda.uk.com/uploads/assets/ef8656c5-320e-4d8d-b5c7ff7c82519d47/Code-of-Conduct.pdf and https://www.hcpc-uk.org/standards/standards-of-conduct-performance-and-ethics/ 

Please do not hesitate to contact me if you have any questions related to my terms and conditions or the GDPR.

Elizabeth Sanchez is registered with the Information Commissioner’s Office (ICO) as a Data Controller, registration number ZB347538.

Declaration

By booking a Consultation, it is implied that I agree to these terms and conditions. and it also implies consent to the dietetic assessment and advice given by the British Registered Dietitian.

Owner: Elizabeth Sanchez, Registered Dietitian

Updated  24/01/2024

5would General

I am a UK Registered Dietitian with the Health and Care Professions Council (HCPC) and I am a member of the British Dietetic Association (BDA).

• I aim to use my scientific knowledge, clinical skills and expertise as a dietitian in an accurate and professionally responsible manner.
• Transparency is important in social media as is ethics in any writing or reporting. I have signed up to RDs4Disclosure and have pledged to blog with integrity. This means I am bound by an ethical code of conduct and will not provide false and misleading information.
• I never make or support unjustifiable statements relating to particular products (as per HCPC & BDA guidelines) or promote one product over another (as per food industry regulations).
• The advice given on this website is aimed at the adult general public and should not be used as an alternative to personally tailored advice given by your own dietitian, doctor or nurse.
• All of the opinions on this website are my own and are 100% honest but you have the right to know if I have accepted money or ‘freebies’ (samples) in the process of formulating those views (as per the Internet Advertising Bureau: IAB guidelines and Advertising Standards Authority ASA).
• It is my policy to only accept compensation from companies I believe in and would already buy myself from/recommend.
• A product mention or feature does not imply endorsement or recommendation of the product in question.
• Any sponsorship or other forms of compensation are clearly marked and will never influence the content, topic or posts on this site.

Product reviews

I only ever review or feature products/services which I personally would buy and that I believe, as a Registered Dietitian, could enhance the health, well-being and nutrition of my followers or clients.

• I am lucky enough to be occasionally sent samples of products to try, however I only blog about the ones that I personally and professionally like and that I would buy with my own money. If I do receive a sample there will be a statement saying this at the end of the blog post.
• Any reviews of products are based on my personal preference and a nutrition assessment based on my professional observation, training and expertise as a registered dietitian.
• Any rewards e.g. samples received, do not play a part in the products and services featured/used or statements written on this blog (as per HCPC & BDA guidelines).
• If I do not like a product, rather than write a negative review, I will not feature it on my blog. I cannot and will not be swayed by incentives of any form.
• If a product doesn’t fit with my philosophy, has claims based on pseudoscience, or (in my opinion) will not enhance the wellbeing of my readers (e.g. supplements, junk food etc.) I won’t feature it. I cannot and will not be swayed by incentives of any kind.

Sponsored posts

If a blog post is marked as “sponsored/inspired by..”, “in collaboration with..” or “featured”, a company has compensated me either via money, a gift, or something else of value for the time taken to write it. Regardless, all comments are my own, are 100% honest and are not influenced by the incentive.

• Any rewards received do not play a part in the products and services featured/used or statements written on this blog (as per HCPC & BDA guidelines).
• I decline sponsored blog posts from companies that I do not believe will enhance the health & wellbeing of my audience e.g. has claims based on pseudoscience. I cannot and will not be swayed by incentives of any kind.
• On social media, the hashtag #Ad gives reference to a sponsored blog post if the company is mentioned within the status.

Affiliate links

I occasionally recommend products which I am proud to endorse as a health care professional.  I will link to where I personally have obtained them or where you can purchase them easily and at a reasonable price.

• My blog content (advice and recipes) remain free to all because of the addition of affiliate links; each blog post takes a considerable amount of time to research and write.
• If you click certain hyperlinks and purchase items or use my discount code, in some cases I may receive a small commission e.g. from Amazon. This does not affect the price that you pay.
• If I link to an e-shop, it is not that I endorse them or their philosophy, it is merely a place where either I obtained the product initially, or somewhere you can purchase it.
• All blog posts containing affiliate links are clearly labelled at the end.

Discount Codes

• I occasionally post carefully selected discount codes which reduce the price of certain products that I link to e.g. recipe books. I do this to benefit my followers and I too may also use them.
• Any rewards received do not play a part in the products and services featured/used or statements written on this blog (as per HCPC & BDA guidelines).

Adverts

• Any adverts/links displayed on this blog do not imply a recommendation, however they are selected in line with my blog’s philosophy of nourishing you for optimum health and wellbeing.
• Adverts are present with the purpose of generating a revenue in order to sustain the day-to-day running of this blog i.e. hosting costs, cost of ingredients, baking equipment, travel, photography equipment and filming equipment, all of which will be bought with the aim of enhancing your experience.

Competitions & Giveaways

I periodically hold competitions or giveaways as a way of interacting with my followers and providing an opportunity for others to try new products.

• I do not promote the products that I give away more than others that I do not.
• Most of the giveaway prizes featured have been provided to me free of charge however, sometimes I use my own money to purchase them (prizes provided free of charge will be highlighted).
• I am very selective about the products that I give away and take into account both my personal taste and professional opinion as a dietitian based on the nutritional benefit/type of product.
• Most of my competitions and giveaways are carried out using King Sumo where winners are picked at random, using the app itself. Winners will be announced within the app, as well as on my social media accounts and in my newsletter (see below).
• Unless stated otherwise, giveaways are open to UK residents only due to postage.

Newsletter

Your email address will be added to my newsletter if you request to join.

• I endeavour to send my newsletter weekly using ConvertKit.
• I will not pass on your email address to anyone unless it is needed to send a giveaway prize, which I will check with you first about.
• Please add lizzie@greenhealthdietetics.com to your contacts/address book and check your junk mail if you do not receive my newsletter and you believe that you have subscribed, before contacting me.
• You have the right to unsubscribe from my weekly email at any time (using the link provided within each newsletter).  

With thanks to Sarah Almond Bushell at https://childrensnutrition.co.uk/ for her guidance in creating this disclaimer.

Updated  03/05/2024